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Policies | Ganja Estates Online Dispensary
+1 (732) 836-8239 info@ganja-estates.com

Our Policies

Below is a list of our business policies and the basis and principles on which we operate

Sales

We ship both locally (USA), and world wide, we ship locally to all states either via regular mail or express mail. Regular mail could be through USPS, UPS, FedEx and other courier companies depending on your choice and takes 2 days to arrive and cost $25 while express mail on the other-hand arrives within 24 hours and cost $40 extra. International shipping takes 3-5 working days to arrive and also goes straight to your doorsteps or pick up at airport depending on your choice

Product Guarantee

We believe in our products, all products are lab tested and mainly of THC content with little or no CBD content depending on the particular product, strain or cannabis product. we give you up to 14 days to enjoy and products within which you are eligible for refund if it does not work for you. However, all products to be refunded must be in good condition and still in the same packaging state.

Customer Support

With a diverse customer service team from all around the world, we are able to serve you all round 24 hours everyday and 7 days a week. We are reachable via phone, email, Live Chat, WhatsApp and contact form. Feel free to contact us anytime for your sales support, refund, shipment tracking and all inquiries

Shipping

We ship both locally (USA), and world wide, we ship locally to all states either via regular mail or express mail. Regular mail could be through USPS, UPS, FedEx and other courier companies depending on your choice and takes 2 days to arrive and cost $25 while express mail on the other-hand arrives within 24 hours and cost $40 extra. International shipping takes 3-5 working days to arrive and also goes straight to your doorsteps or pick up at airport depending on your choice

Refund Policy

We know you consider what happens if this goes wrong before placing your order and we believe for every business to thrive it must set such a policy in place hence we cover all refunds within 14 days if our product or service does not satisfy your standards. Make sure to contact us within that time to let us know even in the even that you are unable to mail it back to us within that time